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Business process management

Business process management (BPM) is a field of managementfocused on aligning organizations with the wants and needs of clients. It is a holistic management approach that promotes business effectiveness and efficiency while striving for innovation, flexibility and integration with technology. Business process management attempts to continuously improve processes. It could therefore be described as a "process optimization process". 

The activities which constitute business process management can be grouped into five categories: design, modeling, execution, monitoring, and optimization. 


 BPM System (BPMS) is sometimes seen as "the whole of BPM." Some see that information moves between enterprise software packages and immediately think of Service Oriented Architecture (SOA). Others believe that "modeling is the only way to create the ‘perfect’ process," so they think of modeling as BPM.

Both of these concepts go into the definition of Business Process Management. For instance, the size and complexity of daily tasks often requires the use of technology to model efficiently. Some people view BPM as "the bridge between Information Technology (IT) and Business."